"Helpful support, just took a couple messages"
I had a small issue with my Leafly account the other day while I was trying to look something up, and I wasn’t sure if anyone would get back to me quickly. I’ve had support tickets with other sites sit there forever, so I wasn’t expecting much. They did reply the same day though, which was a nice surprise. The first response was kind of basic and didn’t fully solve it, but after I replied with a little more info, they actually looked into it and got it fixed. Not totally perfect, but definitely better than waiting around for days with no answer. I’m giving 4 stars because it took a couple messages, but overall the support team was helpful
"I do find the site useful sometimes, but..."
I do find the site useful sometimes, but the amount of ads feels like a bit much. The popups and sponsored stuff seem to get in the way often, especially when I’m on mobile. I mostly just want to read without having to keep closing things.
AmandaCopeland
April 15, 2026
"Still My Go-To for Checking Strains and Shops"
I use Leafly regularly, mostly because it’s been reliable for me more often than not. The strain info usually matches what I’m looking for, and the shop details are generally helpful when I’m deciding where to go. I have run into a few times where the menu or store hours weren’t totally up to date, so I don’t treat it as perfect. But based on my experience, it’s still way more trustworthy than just clicking around random sites before heading out.
Richard.schenkel
April 13, 2026
"The Leafly menu looked updated, so I figured…"
The Leafly menu looked updated, so I figured I was good to go, but when I got to the store they were out of two things I wanted. Not sure if I just caught them at the wrong time, but it was a little disappointing.
james_Aguilar92
April 12, 2026
"Everything was easy to verify, and I didn’t…"
Everything was easy to verify, and I didn’t feel like I had to jump through hoops to figure things out
jacquelyn_Hudson86
March 19, 2026
"Pretty helpful strain reviews"
The strain reviews are helpful when I’m trying to figure out what to try next. It’s nice seeing what other people think before picking something
jonathan.Hoium
March 13, 2026
"Really helpful when I’m traveling"
I’m on the road for work often, and Leafly has been great for checking what’s nearby when I’m not in my usual area. Like, I’ll be in a random city and it actually shows local stores, menus, and even some smaller places I didn’t expect to find. A few pages seem to update quicker than others, which is a little hit or miss, but it’s still been super useful. Makes it way easier to figure things out when I’m out of town.
Luz_blackmon03
March 01, 2026
"I’ve been using it for a bit, but…"
I’ve been using it for a bit, but the search results feel kind of random?? I’ll type in something specific and get results that don’t really seem related, which makes it harder to find what I’m actually looking for
phyllishamrick5454
March 01, 2026
"Closed When They Said They Were Open"
I checked the hours before heading over and it said they were open, but when I got there the place was completely closed. Frustrating because it messed up my plans and wasted a trip.
AngeliqueTucker
February 10, 2026
"Quick and Easy to Use"
I use the leafly app on my phone often, it’s been solid. The pages load fast, the search works well, and I’m not just sitting there waiting forever like with some other apps, who has time for that? It’s crashed once or twice, but nothing that really bothered me. Overall, it’s easy to use, feels quick, and does what I need it to do. What more can you really ask for from a mobile app?
shelia_Magallan96
January 24, 2026
"Picked up a few things, but it got frustrating"
I did learn a little from it, so I can’t say it was totally useless. But a lot of the pages felt shallow, and I got tired of having the same basic points explained over and over like I didn’t get it the first time. I kept hoping it would go deeper, but it never really did...
hello_erin860
January 19, 2026
"Helpful reviews, but the site can be slow"
I’ve used the site a few times when checking things out for myself and even shared it with a friend because the reviews felt genuine. The only downside is that it does load slowly sometimes, which can be a little annoying when you’re just trying to browse quickly.
hello_neal437
January 08, 2026
"Promos Look Good, Until They Don’t"
Leafly does show some good promos, which is nice. But like half the time I get to the shop and they tell me the deal is wrong or already expired. Totally fine, I guess, just mildly inconvenient when you actually planned around it and made the trip.
callie1972
January 07, 2026
"I ordered through Leafly and my order did…"
I ordered through Leafly and my order did show up, just later than the time they originally gave me. The driver was nice and everything in the order was correct, so overall it wasn’t a bad experience. I just expected clearer instructions or better tracking updates so I knew what was going on while I was waiting
william1974
January 07, 2026
"I was excited to place my order…"
I was excited to place my order, but the checkout process was frustrating. I tried to pay twice and it kept glitching, so it took way longer than it should have. The order did finally go through, which I appreciated, but overall it wasn’t a very smooth experience
KeithMcclendon_36
January 06, 2026
"Made pickup way less annoying"
I used Leafly to place a pickup order it was easy. The menu was simple to look through, which I appreciated because I was already half-distracted thinking about what I was going to make for dinner. The prices matched when I got to the shop, my order was ready, and there wasn’t any awkward waiting around or surprise total at the counter. I know that sounds basic, but when errands actually go smoothly, it feels like a small miracle. I’ll definitely use it again next time.
Kyle-rich
January 03, 2026
"Quick and Easy"
I’ve always gotten my confirmation quickly, and I sorta haven’t had any issues so far. Everything’s been smooth for me.
"Frustrating Location Results"
It’s really frustrating. The app keeps showing me shops that are miles away like they’re nearby, while the stores that are actually close to me don’t show up at all. It makes the whole experience feel disappointing and not very useful.
RobinAckerman
December 20, 2025
"Works well, but the filters can be a bit much"
The site works well overall. I was going to say it’s super easy to use, but actually the filters can get a little confusing sometimes and I have to click around to figure out what I’m doing.
hello_john591
December 09, 2025
"I stopped in expecting the price…"
I stopped in expecting the price to maybe be different, but they matched what I had seen. Made the whole visit straightforward, which was nice.